Volunteer Information Hub

Volunteers like you are the heart and soul of our mission. You are the hands and feet that feed, clothe, and care for thousands of our neighbors in our community every year. We hope this page provides all the information you need so that you feel equipped to serve. You are always welcome to email me if you can't find the answer to your question!

Thank you for serving!

Jacque Devonport, Director of Volunteer Services

Frequently Asked Questions

How do I register as a volunteer? 

Go to The Storehouse Volunteer page and create your account to get started. 

What are your age requirements?

Due to safety concerns, volunteers must be 14 years or older.

All volunteer age 17 and under (minors) are required to submit a copy of the waiver signed by both the minor and their legal parent or guardian prior to volunteering on campusYou may bring a copy when you arrive for your volunteer session or submit a digital copy via email.

Click here to download the waiver.

Do I need to complete a background check before volunteering?

Adults, 18 years and older, are required to complete a background check in the registration process and must be renewed every two years. 

Our new volunteer software program has a feature that integrates the background checks directly with your volunteer profile making the process much easier. You will also receive confirmation through Sterling Volunteers when the process is complete.

Is there a processing fee for the background check?? 

The background check process is FREE through December 31, 2020! Pease be sure you complete your information before the deadline. After December 31, you will have the option to make a donation to cover the processing fee. 

Are all volunteers required to sign the Storehouse waiver?

Yes, the waiver must be signed by all active volunteers and renewed annually, on July 1st.

All volunteer age 17 and under (minors) are required to submit a copy of the waiver signed by both the minor and their legal parent or guardian prior to volunteering on campusYou may bring a copy when you arrive for your volunteer session or submit a digital copy via email.

Click here to download the waiver.

Do I need to sign up to volunteer?

Yes, you MUST be signed up for a session in advance for any volunteer opportunities.

Volunteer Dos & Don'ts

Before you begin volunteering, please take time to review our Volunteer Dos & Don'ts

We want you to enjoy your volunteer experience with us while ensuring that all our neighbors and volunteers feel welcomed, safe, and comfortable during their time at The Storehouse.

Read Our Dos & Don'ts Here

COVID-19: Let's Be Good Neighbors

All volunteers will be asked to follow COVID-19 safety protocols which include:

  • washing hands before entering the pantry space;
  • wearing masks at all times, and wearing gloves when applicable; 
  • maintaining social distancing of 6ft as much as possible.

For more information, visit out COVID-19 page.

Contactless Check In

You can now check in during your volunteer shift by simply scanning a QR Code:

  • Make sure you are logged in to The Storehouse Volunteer site using a browser on your phone.
  • Open the camera app on your phone.
  • Scan the QR code we provide when you arrive. 

View a step-by-step guide for scanning the QR Code here.

Prefer to check in manually? Just let one of our team members know and we will take care of that for you. 

Getting Service Hours Approved

If you are completing mandatory community service and need your hours approved, please follow the instructions provided in this document below:

Community Service Hours Approval Procedure

Email Us

 

Never Miss a Storehouse Moment

Thanks to our dedicated volunteers who serve year-round, every week at The Storehouse is filled with moments of hope and positive change. Together, we aim to transform Collin County through our mission to "feed, clothe, and care as neighbors in one community."

Stay up to date with the latest at The Storehouse by subscribing to our email list or following us on social media: @thestorehousecc

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